Shipping policy

Hilton Worldwide Holdings Inc.

Official Order Shipping & Delivery Policy
Store Domain: zb6mrg-t1.myshopify.com
Mclean, VA, USA
At Hilton Worldwide Holdings Inc. (`zb6mrg-t1.myshopify.com`), we understand how eagerly our creative journaling community anticipates their stationery supplies. Whether you are stocking up on delicate washi tape rolls, artistic sticker packs, or handcrafted bullet journals, we are committed to delivering your paper treasures swiftly, affordably, and in immaculate condition.

1. Shipping Rates & Delivery Schedule

We offer transparent and straightforward shipping rates across our store catalog. Shipping charges are calculated based on your total order value before tax at checkout:

Order Value Tier Shipping Flat Fee Estimated Transit Time
Orders $10.00 USD and Above FREE SHIPPING ($0.00) 5 – 8 Business Days
Orders Under $10.00 USD $5.99 USD Flat Rate 5 – 8 Business Days

2. Order Processing & Handling Timeframes

All orders are processed and packed at our fulfillment warehouse prior to carrier dispatch. Please review our standard fulfillment schedule below:

1. Fulfillment Time

Orders are dispatched within 1 to 2 business days (Monday through Friday, excluding holidays).

2. Daily Cutoff

Orders placed before 5:00 PM EST begin fulfillment processing on the same business day.

3. Order Confirmation

An instant email confirmation is generated as soon as your order is received in our system.

3. Protective Packaging for Stationery Products

Paper products, sticker sheets, and binding spine edges require extra care during shipping. We use moisture-barrier bubble mailers, rigid card backings for sticker sheets, and shrink-wrapped corner shields for hardcover journals to guarantee everything arrives flat, dry, and uncreased.

Hilton Worldwide Holdings Inc. • Shipping PolicyPage 1 of 2

4. Real-Time Tracking & Carrier Notifications

Once your package has been handed over to our logistical shipping partners, you will receive an automated shipping confirmation email containing your direct tracking number and carrier portal link.

Milestone System Action & Notification Detail Notification Channel
Order Dispatch Tracking link issued upon initial package scanning by carrier Automated Email
In-Transit Updates Real-time checkpoint logging at regional distribution centers Carrier Portal
Out for Delivery Final morning alert when local postal carrier receives parcel Email / SMS Alert
Delivered Status Instant timestamp confirmation upon drop-off at mailbox/door System Notification

5. Shipping Address Modifications & Re-routing

If you notice an error in your shipping address after placing an order, please email [email protected] immediately. Because we process orders quickly, address changes can only be made within 2 hours of order placement.

6. Damaged, Lost, or Stolen Transit Shipments

While transit disruptions are rare, we stand behind every shipment. If your parcel arrives with crushed boxes, water damage to sticker sheets, or is marked delivered but nowhere to be found, notify our customer desk within 7 days of delivery for a prompt replacement dispatch.

1. Damaged Items

Provide clear photos of damaged packaging and paper goods for immediate reshipment.

2. Delayed Packages

If transit exceeds 10 business days, our support team initiates a carrier tracer search.

3. Wrong Address

Customers are responsible for reshipping fees caused by incorrect shipping addresses.

7. Corporate Shipping Service Contact Panel

If you have any questions regarding parcel tracking, freight options, or shipping fees for your order, please contact our logistics support team:

Hilton Worldwide Holdings Inc. - Shipping & Logistics Desk

Company Legal Entity: Hilton Worldwide Holdings Inc.
Corporate Headquarters: 7930 Jones Branch Drive, Suite 1100, Mclean, VA 22102, USA
Logistics & Support Email: [email protected]
Store Web Domain: zb6mrg-t1.myshopify.com
Specialized Catalog: Decorative Washi Tapes, Journaling Stickers, Bullet Notebooks

Thank you for choosing us for your creative paper and journaling needs!